In her book, Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication, Sharon Ellison estimates that we use 95% of our communications energy being defensive. Indeed,…
Every day, millions and millions of people around the world are continuously connected to their smartphones. It’s a world we wouldn’t have dreamed of 20-30 years ago.They “Text”, “Twitter”, “Instagram”,…
Spring is almost over. Have you completed your career spring cleaning yet?Just like a home needs to be cleared to free up space and energy, so, too, does every successful…
We all know them…people who MUST CONTROL EVERYTHING. Perhaps it’s the mother-in-law whom you secretly call “Controller of the Universe,” or the boss at work who has to have a…
Pleasing other people—who could find fault with that? Isn’t it a good thing to consider the needs of others, to be gracious, to be nice? By all means! But for…
In the book “Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization” by Dennis and Michelle Reina, the authors describe Trust of Communication as an environment of…
The conventional image of a business leader is one we see all around us—the commanding, visionary person who takes charge in a time of crisis or transition and leads his…
No matter where you work or what you do, you will always encounter politics in the workplace. Rather than thinking of it as “politics”, think of it as “organizational savvy”.…
Whether you work with others, or alone, you may still suffer from the “Lone Ranger Syndrome”—that managerial malaise that causes folks to work excessively long, hard hours because only THEY…
In an interview late in his life, the psychologist Sigmund Freud was asked to expound on what he felt were the most important constituents of life. His answer? “Liebe und…