Linda Cattelan is the owner/operator and data controller for the company Results Catalyst Inc. You can contact her with any questions or concerns at: linda@lindacattelan.com Where we have your consent to do so (i.e. if you have subscribed to one of our email lists or have indicated that you are interested in receiving offers or information from us), the personal data we will be collecting will be used for the purpose of keeping you informed on events and sending helpful business information about products and services which we feel may interest you. We collect your personal information when you provide it to us when you complete membership registration and buy items or services on our website, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

Storage

We are based in Canada so your data will be processed in Canada. In order to protect your information, we take care where possible to work with service providers who we believe maintain an acceptable standard of data security compliance.

Security

We store personal information on secure servers that are managed by our service providers, and occasionally hard copy files that are kept in a secure location in Canada. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate. All orders are processed via a secure server (SSL) and credit card details will never be emailed.

Length we keep personal data

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with our services, you can request that we erase your personal information and unsubscribe you from our mailing list. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations or requests by government, a court of law, or law enforcement authorities, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

If you’re a user or visitor in the European Economic Area these rights also apply to you

For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the ‘GDPR’), we are a ‘data controller’ of your personal information.

Consent

By consenting to this privacy policy you are giving us permission to process your personal data specifically for the purposes identified. Consent is required for Results Catalyst Inc. to process personal data, but it must be explicitly given. Where we are asking you for sensitive personal data, we will always tell you why and how the information will be used. You may withdraw consent at any time by unsubscribing at the bottom of the newsletter or email us at linda@lindacattelan.com to withdraw your consent.

Disclosure

Results Catalyst Inc. will not pass on your personal data to third parties.