In her book, Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication, Sharon Ellison estimates that we use 95% of our communications energy being defensive. Indeed,…

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Every day, millions and millions of people around the world are continuously connected to their smartphones. It’s a world we wouldn’t have dreamed of 20-30 years ago.They “Text”, “Twitter”, “Instagram”,…

Continue ReadingDo You Have an Internet Addiction?

We all know them…people who MUST CONTROL EVERYTHING. Perhaps it’s the mother-in-law whom you secretly call “Controller of the Universe,” or the boss at work who has to have a…

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In the book “Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization” by Dennis and Michelle Reina, the authors describe Trust of Communication as an environment of…

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